Terms and conditions

General Terms and Conditions – TCG Card Shop

These general terms and conditions apply to all orders placed via tcgcardgameshop.nl.

Important:
Sealed products can only be returned if they are unopened and in their original condition. Once opened, the right of withdrawal lapses entirely.

Article 1 – Scope

  1. These general terms and conditions apply to all offers, orders, and agreements made via the webshop.
  2. By placing an order, the customer agrees to these terms and conditions.
  3. Deviations are only valid if agreed upon in writing.

Article 2 – Products and Assortment

  1. The webshop sells collectible products, including:
    • Pokémon TCG sealed products;
    • single cards (singles);
    • graded cards (slabs).
  2. Products are described and pictured as accurately as possible.
  3. Singles and slabs are sold as collectibles with a specific condition.

Article 3 – Prices and Payments

  1. All prices are in euros and include VAT, unless stated otherwise.
  2. Payment must be paid in full before shipping.
  3. The order will be processed after successful payment.

Article 4 – Delivery and Shipping

  1. Orders are shipped to the address provided by the customer.
  2. Delivery times are indicative.
  3. The customer is responsible for providing correct address details.

Article 5 – Right of Withdrawal and Returns

  1. Sealed products are subject to a 14-day right of withdrawal, provided they remain unopened.
  2. Once sealed products are opened, the right of withdrawal lapses.
  3. Singles and slabs can only be returned in the event of a demonstrable discrepancy.
  4. Returns must be reported in advance.

Article 6 – Condition of Singles and Slabs

  1. Singles may contain minor imperfections.
  2. Slabs have been assessed by third-party grading companies.
  3. Value and rarity are subjective.

Article 7 – Liability

  1. The webshop is not liable for indirect damage or loss of value.
  2. The contents of sealed products are random.
  3. Liability is limited to the order amount.

Article 8 – Force Majeure

  1. In the event of force majeure, the agreement may be suspended or terminated.
  2. Force majeure refers to circumstances beyond reasonable control.

Article 9 – Complaints

  1. Complaints must be reported promptly.
  2. We will strive to find a suitable solution.

Article 10 – Governing Law

  1. All agreements are subject to Dutch law.
  2. Disputes shall be submitted to the competent court in the Netherlands.

Final Provision
By placing an order with tcgcardgameshop.nl the customer declares that they have read and agree to these general terms and conditions.